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Migrating from GoDaddy Office 365 to Microsoft Office 365 Direct: A Step-by-Step Guide

In today's digital workspace, Microsoft Office 365 stands out as a pivotal tool for businesses, providing a suite of applications that enhance productivity and collaboration. However, if your Office 365 subscription was initially set up through GoDaddy, you might find yourself contemplating a move directly to Microsoft to gain more control and flexibility over your services. This migration can seem daunting, but with the right steps, it can be a smooth transition. This blog post will walk you through the process of migrating from GoDaddy Office 365 to Microsoft Office 365 Direct.

Why Migrate?

Before diving into the migration process, let's understand why businesses decide to make this move:

  • Direct Billing: Migrating allows for direct billing with Microsoft, potentially offering more straightforward billing management.

  • Full Feature Access: Moving directly to Microsoft often provides access to additional features and updates faster than through a third-party provider.

  • Greater Control: Direct management of your Office 365 services through Microsoft provides more administrative control and customization options.

Pre-Migration Checklist

  • Inventory of Data: Take stock of all the data, users, and settings in your current GoDaddy Office 365 account.

  • Review Subscriptions: Understand your current subscription plan and decide which Microsoft 365 plan best suits your needs post-migration.

  • Inform Your Team: Communicate the upcoming changes to your team well in advance to prepare for the transition.

Step-by-Step Migration Process

  1. Prepare Your GoDaddy Account:

  • Ensure that all invoices with GoDaddy are settled.

  • Back up all emails, files, and contacts to prevent any data loss during the migration.

  1. Purchase Your Microsoft 365 Subscription:

  • Go to the Microsoft 365 website and choose a subscription plan that meets your business needs.

  • Complete the purchase process, but do not create new user accounts yet.

  1. Domain Preparation:

  • To migrate your domain from GoDaddy to Microsoft, you'll first need to remove it from your GoDaddy Office 365 setup. This process involves changing DNS records and might require GoDaddy's support.

  1. Create User Accounts in Microsoft 365:

  • Once your domain is ready, create user accounts in your new Microsoft 365 admin center. Ensure these match the existing user accounts in your GoDaddy subscription.

  1. Migrate Emails, Files, and Data:

  • Use Microsoft's migration tools or third-party services to transfer emails, files, contacts, and calendars from GoDaddy to Microsoft 365. This step is crucial and needs to be done carefully to ensure no data is lost.

  1. Update DNS Settings:

  • Change your DNS records to point to your new Microsoft 365 subscription. This step is critical to ensure that your emails, Microsoft Teams, and other services work correctly.

  1. Test and Verify:

  • After migrating, test to ensure everything is working as expected. Verify that emails are being received, files are accessible, and all user accounts are functional.

  1. Cancel Your GoDaddy Subscription:

  • Once you've confirmed that the migration is successful and all services are running smoothly, remember to cancel your GoDaddy Office 365 subscription to avoid any unnecessary charges.

Post-Migration Tips

  • Train Your Team: Provide your team with the necessary training and resources to familiarize themselves with any new features or changes in Microsoft 365.

  • Monitor and Optimize: Keep an eye on your new setup, and utilize Microsoft 365's built-in tools to optimize your subscription for your business needs.


Migrating from GoDaddy Office 365 to Microsoft Office 365 Direct can significantly benefit your business by providing more control, features, and direct support from Microsoft. While the migration process requires careful planning and execution, following the steps outlined above can help ensure a seamless transition. Remember, thorough preparation, and perhaps a bit of patience, will make this transition as smooth as possible, paving the way for a more robust and efficient collaboration environment for your team.

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